HQ Cleaning Services - About Us

Discover the story behind HQ Cleaning Services LLC. Learn about our commitment to providing exceptional cleaning services and creating sparkling environments for our clients.

Core Values

Our passion for cleaning excellence in Charlotte and Raleigh starts with the values we bring to every home and business. These guiding principles shape how we work, communicate, and deliver results that consistently exceed expectations. We’re not just cleaning spaces—we’re building trusted relationships with North Carolina families and businesses through these fundamental commitments.

Work with love and passion for client satisfaction.

We truly believe that excellent service is equal to a happy customer. We take our work very seriously and that is reflected in our results. We are always committed to finding the way to do our job better and more efficiently. With that being said, our actions are more meaningful than our words.

Communication is important to go through any customer concern. The company likes to work one on one with our clients to make sure that the job is being done correctly and according to the client’s guidelines. This creates a healthy and professional relationship leading to positive results and fulfillment.

Innovation and expertise in the workplace

We see every visit as an opportunity to innovate and show our work. Our team of experts is very well trained with the most recent cleaning and disinfecting practices to get our work completed in a successful way. You will not only see your property clean and spotless, but also, you will significantly see the difference with our small but significant touches.

We also count on up-to-date cleaning equipment such as cordless vacuums, steam mops, carpet cleaners – shampooers, electrical brushes (in several sizes), baseboards mops, tools and cleaning supplies that are friendly for any kind of material and surface. These help us to achieve our cleaning goals because having a good technique plus the use of the correct equipment will minimize hazards from unclean surfaces and provide a safe environment for everyone.

Continuous improvement and human quality

Our goal is to keep improving and grow with integrity. Positive results are not only a matter of performing a task effectively, but it is also a matter of having good principles.

We honor our customers by treating everyone with respect and protecting their space and well-being. Additionally, we work with honesty and responsibility that produce professional trust to let people know that they will be safe while we are cleaning. Our mission is to provide quality working hard but furthermore provide satisfaction in every human aspect.